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| Frequently Asked Questions |
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| 1. |
Q : |
Do you sell to consumers ? |
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A : |
No. We sell only to wholesalers, retailers, and chain stores. |
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| 2. |
Q : |
How do I open an account ? |
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A : |
You must fax your company information including company name, address, telephone number,
Fax number, and contact name. Also, copy of resale certificate. |
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| 3. |
Q : |
What is minimum order amount ? |
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A : |
Order must be $300.00 or more. |
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| 4. |
Q : |
What is selling unit of measure ? |
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A : |
Most of our items are sold by dozen(12 pairs for socks, 12 pieces for underwear) and
prices are per dozen. Few of our items are sold by half dozen(6 pieces). |
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| 5. |
Q : |
Where is your distribution center located ? |
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A : |
Our distribution center is located in Los Angeles, California. |
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| 6. |
Q : |
I am located outside of California, how do I receive your merchandise ? |
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A : |
Most of our shipping is done by UPS and FedEx Ground. For larger shippment, we can ship
via trucking company. Customer pays for all shipping costs. |
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| 7. |
Q : |
How much are your merchandise ? |
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A : |
For prices, please contact our sales department. |
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| 8. |
Q : |
What is the difference between welt top socks(ex. BK175) and welt top pouch socks(ex. 47523) ? |
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A : |
Regular welt top socks are reciprocated, which means socks are knitted with heel and toe.
However, pouch socks are knitted like a tube sock. It doesn't have heel or toe, its shapped like reciprocated socks. |
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| 9. |
Q : |
How long does it take to receive merchandise once I place an order ? |
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A : |
Once your place an order, it usually takes 2 to 3 business days to process an order.
Depending on the area, UPS and FedEx take additional 3 to 5 working days to deliver. |
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Please see following chart.
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